Practical tools and real-world scenarios for speaking up with clarity and confidence - keeping communication respectful, emotionally aware, and grounded in empathy.

This course teaches the principles and practice of Equality Impact Assessments (EIAs), helping you identify and address potential discrimination in policies and decisions. It covers legal frameworks, core steps, equality indicators, and practical strategies. Existing procedures can be reviewed for feedback during the session.

This course supports leaders in building inclusive, diverse, and equitable workplaces. It covers unconscious bias, inclusive recruitment, effective communication, and the impact of leadership behaviours. Practical case studies and optional role play help develop real-world strategies for inclusive leadership.

This course covers every stage of the recruitment process with a focus on equality, diversity, and reducing bias. It includes legal guidance, advertising, interviewing, decision-making, and feedback. The training can be tailored to your organisation’s process and includes optional interview role-play with actors.

This course helps managers build inclusive teams that foster innovation and respectful communication. It focuses on self-awareness, cultural competence, and overcoming bias in team dynamics. Key topics include inclusive leadership, language, and communication. Case studies and optional role play ensure practical learning tailored to your organisation.

Our Cultural Competency training enables you to recognise when we make assumptions due to our culture and the impact of those assumptions in everyday work interactions and service delivery.

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In this course, you will learn the necessary skills to provide excellent customer service to a diverse range of customers.

Offered in-person, online, or as a blended option, this course helps participants understand respectful workplace behaviour and how to challenge actions that undermine dignity. It covers bullying, harassment, microaggressions, legal frameworks, and effective communication. Using tailored case studies, the training builds skills to promote inclusion and address inappropriate behaviour confidently.

The course enables participants to develop an understanding of equality, diversity, equity and inclusion (EDEI) issues, the legal requirements and how to work collaboratively to develop an inclusive workplace.

This course extends your knowledge and understanding of diversity and inclusion by providing the information and skills necessary to create inclusive and welcoming workplaces. You will learn the core principles of how to recognise and address inequality, what behaviour is needed to create a culture of respect and be able to discuss difference as an asset in the workplace.

This short course is designed to provide you with an understanding of the legal framework for promoting equality and preventing discrimination and harassment at work. It also provides an understanding of how the Equality Act 2010 applies to employers and employees and the benefits of working within diverse teams.

This session helps participants understand how unconscious bias shapes behaviour and workplace decisions. It explores the science behind bias, real-life examples, and the impact of micro-messages. Through interactive tools, participants learn strategies for recognising and addressing bias, with a focus on proactive inclusion and action planning for a fairer, more inclusive workplace.

A focused, practical session exploring how anti-Blackness shows and operates within systems, workplaces and everyday interactions, and what meaningful change looks like in practice.
Available only where participants have completed prior antiracism or bias training.

This course builds understanding of disability equality, focusing on inclusion, accessibility, and challenging discrimination.

It covers the social model of disability, legal duties, ableism, and practical strategies for removing barriers.

Delivered by trainers with lived experience, the course is tailored to your needs and promotes inclusive engagement with disabled staff, customers and stakeholders.

This course explores key principles of gender equality, addressing bias, stereotypes, and gender identity.

It includes the impact of gender-based discrimination, the gender pay gap and harassment. Participants gain practical skills to promote inclusion, develop supportive policies, and understand legal obligations, with strategies to ensure gender equality in both the workplace and service delivery.

Developed by LGBTQI+ advocates, this course equips participants with knowledge and skills to promote equality, inclusion, and respect for LGBTQI+ individuals. Topics include community history, identities, terminology, discrimination impacts, and relevant legislation. Participants learn to recognise bias, foster allyship, and create safe, inclusive environments across workplaces, education, and healthcare.

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This course helps employers and colleagues create supportive, neuro-inclusive workplaces where neurodivergent individuals (including those with autism, ADHD, dyslexia, OCD, and related conditions) feel valued and safe. It covers common misconceptions, strengths, barriers to inclusion, language guidance, and the social model of disability. Interactive case studies build confidence in meeting diverse neurodivergent needs with respect and understanding.

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This session explores the complexities of racism, systemic bias, and privilege, helping participants recognise and challenge racist attitudes and behaviours. It covers racial identity, history, allyship, and building strong antiracist frameworks. The course is tailored to your needs, promoting self-awareness and ongoing self-directed learning to support lasting change.

This course prepares individuals across your organisation to become Dignity Contacts or Listeners. This two to three-day course covers the legal and organisational context as well as skill training and practice.

The session assists staff at any level to identify, understand, and challenge microaggressions in the workplace. This session promotes inclusive language, behaviours and a culture of respect.

Build confidence to raise issues and challenge inappropriate language and behaviour at work. This highly interactive course uses relevant scenarios and practice to develop active bystander (upstander) skills.

Equip your internal team to deliver impactful training. This two to five-day course builds confidence, content knowledge, and facilitation skills tailored to your organisation.