Our Dignity at Work course helps staff build a respectful, safe, and inclusive workplace where everyone can thrive.
By exploring behaviours that support or undermine dignity, participants gain the awareness and practical skills needed to challenge bullying, harassment, and microaggressions effectively.
The training also strengthens understanding of power and privilege, and how these dynamics can affect everyday interactions. Through case studies and organisation-specific policies, staff learn how to apply strategies for effective communication, respectful feedback, and supportive teamwork.
This course ultimately empowers employees to contribute to a positive culture, prevent problematic behaviours, and uphold the values of dignity and respect across the organisation.
Using your organisation’s policies and bespoke case studies, we will explore strategies for creating a respectful workplace culture including effective communication and challenging macro and micro aggressions.
We will cover the following:
At the end of the course, participants will have a deeper understanding of dignity at work and will be equipped with practical tools to recognise, address and prevent future problematic behaviours.
This course can be delivered to:
This course can be tailored to organisation, department and team needs.
This course is available as 'in-person' training, in our eLearning and as a mixture of the two (recommended). The courses enable you to recognise appropriate behaviours at work as well as behaviours that undermine dignity at work and explore ways to create an inclusive working culture.Using your organisation’s policies and bespoke case studies, we will explore strategies for creating a respectful workplace culture including effective communication and challenging macro and micro aggressions.
We will cover the following:
At the end of the course, participants will have a deeper understanding of dignity at work and will be equipped with practical tools to recognise, address and prevent future problematic behaviours.
Our Cultural Competency training enables you to recognise when we make assumptions due to our culture and the impact of those assumptions in everyday work interactions and service delivery.
In this course, you will learn the necessary skills to provide excellent customer service to a diverse range of customers.
The course enables participants to develop an understanding of equality, diversity, equity and inclusion (EDEI) issues, the legal requirements and how to work collaboratively to develop an inclusive workplace.
This course extends your knowledge and understanding of diversity and inclusion by providing the information and skills necessary to create inclusive and welcoming workplaces. You will learn the core principles of how to recognise and address inequality, what behaviour is needed to create a culture of respect and be able to discuss difference as an asset in the workplace.
This short course is designed to provide you with an understanding of the legal framework for promoting equality and preventing discrimination and harassment at work. It also provides an understanding of how the Equality Act 2010 applies to employers and employees and the benefits of working within diverse teams.
This session helps participants understand how unconscious bias shapes behaviour and workplace decisions. It explores the science behind bias, real-life examples, and the impact of micro-messages. Through interactive tools, participants learn strategies for recognising and addressing bias, with a focus on proactive inclusion and action planning for a fairer, more inclusive workplace.
