Cultural Competency

Staff Training

Our Cultural Competency training enables you to recognise when we make assumptions due to our culture and the impact of those assumptions in everyday work interactions and service delivery.

The training will include the following:

  • Recognising our culture and the assumptions we make
  • How to recognise and appreciate the differences between cultural groups
  • How bias might affect intercultural communication and understanding
  • Recognising and challenging microaggressions, including assumptions
  • Adapting our communication to meet differing needs
  • Considering religious and other belief systems
  • The significance of traditions and customs

We will create a safe space for sensitive discussions and explore the issues through case studies relevant to your context.
If wanted, the course can include a more focused exploration of different religion and belief systems.