This course extends your knowledge and understanding of diversity and inclusion by providing the information and skills necessary to create inclusive and welcoming workplaces. You will learn the core principles of how to recognise and address inequality, what behaviour is needed to create a culture of respect and be able to discuss difference as an asset in the workplace.
The course includes:
Using interactive bespoke case studies, audio and interactive quizzes, you will have a foundation in the skills and knowledge needed to role model inclusive behaviour that encourages dignity in the workplace.
This course can be delivered to:
This course can be tailored to organisation, department and team needs.
This course extends your knowledge and understanding of diversity and inclusion by providing the information and skills necessary to create inclusive and welcoming workplaces. You will learn the core principles of how to recognise and address inequality, what behaviour is needed to create a culture of respect and be able to discuss difference as an asset in the workplace.
The course includes:
Using interactive bespoke case studies, audio and interactive quizzes, you will have a foundation in the skills and knowledge needed to role model inclusive behaviour that encourages dignity in the workplace.
Our Cultural Competency training enables you to recognise when we make assumptions due to our culture and the impact of those assumptions in everyday work interactions and service delivery.
In this course, you will learn the necessary skills to provide excellent customer service to a diverse range of customers.
Offered in-person, online, or as a blended option, this course helps participants understand respectful workplace behaviour and how to challenge actions that undermine dignity. It covers bullying, harassment, microaggressions, legal frameworks, and effective communication. Using tailored case studies, the training builds skills to promote inclusion and address inappropriate behaviour confidently.
The course enables participants to develop an understanding of equality, diversity, equity and inclusion (EDEI) issues, the legal requirements and how to work collaboratively to develop an inclusive workplace.
This short course is designed to provide you with an understanding of the legal framework for promoting equality and preventing discrimination and harassment at work. It also provides an understanding of how the Equality Act 2010 applies to employers and employees and the benefits of working within diverse teams.
This session helps participants understand how unconscious bias shapes behaviour and workplace decisions. It explores the science behind bias, real-life examples, and the impact of micro-messages. Through interactive tools, participants learn strategies for recognising and addressing bias, with a focus on proactive inclusion and action planning for a fairer, more inclusive workplace.
