
This course boosts individuals confidence to voice opinions and raise concerns and helps to build clear and respectful communication.
Participants learn some conflict management skills, which also help to strengthen workplace relationships. The session aids assertiveness, supporting and assists individuals to set boundaries and ensure their voice is heard.
Using interactive scenarios with actors, we explore:
We provide techniques for effectively challenging inappropriate behaviours and language and work with you in scenarios appropriate to your context. We can use actors in both role play and 'forum theatre' scenarios to practice the skills needed to navigate challenging conversations.
This course is suitable for staff at all levels.
It is recommended for managers and leaders, and anyone who is expected to give feedback